Below are the text commands that Resgrid currently accepts. If you need more added please contact us and we will work on getting them into the system. The phone number you can text the commands to is 1-775-309-0260.
Text Command | Short Command | Area | Result |
responding | 1 | Status | Sets user status to Responding |
notresponding | 2 | Status | Sets user status to Not Responding |
onscene | 3 | Status | Sets user status to On Scene |
available | 4 | Status | Sets user status to Available |
normal | s1 | Staffing | Sets user staffing to Normal\Available |
delayed | s2 | Staffing | Sets user staffing to Delayed Response |
unavailable | s3 | Staffing | Sets user staffing to Unavailable |
committed | s4 | Staffing | Sets user staffing to Committed |
onshift | s5 | Staffing | Sets user staffing to On Shift |
help | General | Text back commands to user |
You will receive text message reply’s and confirmations from Resgrid from a different number, so they won’t be threaded in your text/sms client. In the future we will work on having those all route thorough the same number.