By default Resgrid will not send any communications to users added to the system. Users or Group/Department Admins must enable the desired communication preferences and details for each user. If you want to edit your own you can access your profile by clicking the drop down under your profile name in the upper left hand corner of the web application once you log in.

Once you are on the profile page you can enable the available communication preferences for you account on the right hand side. Please remember to click save at the bottom of the page for the options to take effect.

For email notifications and SMS/Voice notifications you need to ensure your email address is correct and that your mobile number and mobile carrier are correct. If your carrier is missing you can submit a ticket to our help desk and we can get that added for you.